Call Us: (800) 926-0615
Request a demo
Dine Market Frequently Asked Questions
General Questions

What is Dine Market?

Dine Market is a real-time, online purchasing platform that connects restaurants directly to multiple suppliers. We provide complete visibility and access to your products from your current vendors, or new ones you may choose.

Who is Dine Market suited for?

Dine Market was designed to benefit restaurants and distributors of all sizes. Our intuitive interface satisfies the needs of small restaurants and large restaurant groups alike. We have clients with a single location, and clients with over 30 locations.

Equally, we connect restaurants with any type of wholesale distributor they may need, including national broadliners, specialty vendors, local farms, and even supermarkets.

Is Dine Market a Buying Group?

No. You choose the vendors you want to buy from. Dine Market does not influence your orders, we just make it easier for you to Buy Better by providing you with complete visibility, favorable options, and real-time purchasing.

Are there any commitments to use Dine Market?

No. We do not require any commitment or fee. We are confident that once you start buying and selling better with Dine Market, you will be more than pleased with the results.

If you are interested in a demo/trial account, just contact support@dinemarket.com and we will gladly set one up for you.

For Buyers

How much does it cost my restaurant(s) to use Dine Market?

Nothing! Dine Market is free for buyers.

Do I make my purchases on Dine Market?

Yes. You will have access to all of your products from all of your vendors, all in one place. We upload your vendors’ complete product catalogs. You can filter through them, and add items and their quantities to an order sheet much like a “shopping cart”. Delivery settings and special requests can also be conveniently configured.

How much can Dine Market save me?

By providing comprehensive visibility and the tools for cost-effective management, we have saved our clients 7-10% on their food cost alone.

Can I still communicate directly with my vendors?

Yes. Dine Market was built to enhance communication between buyers and sellers, using technology to simplify and expedite the connection between the two.

What if I want to order something or from someone that is not in the system?

If any product or vendor is not currently in the system, we will see to it that they become available as soon as possible, or provide you with quality alternatives to choose from.

Are there any minimum order requirements?

Minimums, if any, are set and configured by each individual distributor based on their own policies. These includes, but are not limited to, minimum price orders, quantities, delivery dates and cut-off times, second delivery, etc.

Does Dine Market let me export files and other relevant information?

Yes. Dine Market automatically and conveniently consolidates all purchases made, creating written references with every order placed. Extensive overviews and summaries of past purchases are readily available for export and analysis as well. Track your revenue, monitor and manage budgets, and view your trends and history. You can export files to QuickBooks, Compeat, and ChefTec, and any other accounting software you may favor.

For Distributors

What does it cost me to sell on Dine Market?

Dine Market charges distributors a 2% commission of the purchases made by buyers.

Can I update my prices in real-time?

Yes. Distributors have the ability to update product prices individually or in their entirety using their own SKU. Dine Market can also integrate with distributors to enable automated price updates through a File Transfer Protocol or other software.

Can other distributors see my pricing?

No. We understand that your prices are proprietary and do not disclose them to other distributors.

Can other distributors see my pricing?

No. Prices can be set based on your own preferences and priorities per client. Dine Market does not change your preferred method of sales, it only enhances it. You stay in complete control of your prices.

Does Dine Market send out invoices to clients on my behalf?

No. You will receive the orders placed to you on Dine Market, and you send them your own invoices.

Can I gain new clients by using Dine Market?

Dine Market exponentially increases the chances for new client acquisition by providing market exposure and advertising opportunities while reducing the need for sales and marketing.

Do you offer advertising on the Dine Market site?

Yes. Our intuitive interface is viewed and frequented by restaurant owners, purchasers, executive chefs, and sous chefs, making it an extremely valuable forum to advertise your service in the food and beverage industry.

You can click here to learn more about our great advertising offers, or email advertising@dinemarket.com directly.


For any other questions you may have, feel free to email us at support@dinemarket.com or submit an online inquiry here. We will gladly and quickly respond to any questions or concerns you may have.